Emotions play a huge role in our lives, but they can often be seen as a negative in the workplace. While people can't completely hide their emotions, it is important to find ways to keep them under control when appropriate. Susan Whitbourne, a professor of Psychological and Brain Sciences at the University of Massachusetts Amherst, tells Tim Muma about the various ways individuals can harness their feelings and behaviors. Susan gives the listeners some insight into changing perspective, focus and reactions to various situations.