Position Purpose: |
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This job contributes to Subway's success by ensuring our service and store standards are met. We do this by providing customers with prompt service, quality products. Subway and partners will experience a friendly, upbeat and clean atmosphere. This position also performs additional responsibilities needed to help the store manager with daily operating procedures, such as maintaining quality store operations, and maximizing financial contributions. In addition the lead will be responsible for ordering supplies/product, tip allocation, opening/closing cash procedures, and deposits. |
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Nature and Scope: |
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This position is challenged with providing quick and efficient service while still providing quality products and maintaining a pleasant attitude. The incumbent also is responsible for order taking and cashiering. The incumbent has the authority to satisfy customer requests within the guidelines, and act as necessary to keep the area clean. Decisions that must be referred to the supervisor/manager include what items to serve, any equipment failure, and complaints from customers, scheduling, and any problems with co-workers. The Lead Sandwich Artist performs a variety of duties, including greeting and serving guests, preparing product, maintaining food safety and sanitation standards, and completing light paperwork. Trains newer or less experienced Sandwich Artists in all tasks and responsibilities. Exceptional customer service is a major component of this position. In addition, this position is responsible for: 1. Develops enthusiastically satisfied customers all of the time. 2. Provides quality beverages consistently for all customers 3. Maintains Quality store operations 4. Contributes to store profitability
This position does not provide patient care. |
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The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. |
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Minimum Qualifications: Requirements - Required and/or Preferred |
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Education: |
Must have working-level knowledge of the English language, including reading, writing and speaking English. |
Experience: |
Previous food sales experience required. Point of Sale experience preferred. |
License(s): |
None |
Certification(s): |
None |
Computer / Typing: |
Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
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