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Business Program Manager
Reno, NV
Job Description
OverviewIf you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Microsoft Business Operations (MBO) - and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development and recognizes and rewards great work. We make doing business with Microsoft easy. Global Field Operations is part of Operations Service Center (OSC). We transact using a continuously modernizing performance engine for Microsoft's existing commercial businesses, and we optimize to accelerate the success of Microsoft's emerging businesses and ventures. We are looking for a Business Program Manager to join the team! Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesBe the Chief Operating Officer from Operations to Field:Understand area/subsidiary business & regional partner strategy & co-relate to Operations enablement components (segment plans, partner stratification, product growth, cloud, market conditions, etc.) through a tailored execution planDrive discussions in subsidiary Rhythm of the Business (RoB) on operational learnings, insights and expectations at an executive levelMonitor changing compliance and regulatory landscape to identify policy changes and gaps; drive policy adherenceRepresent Operations at the Executive Quarterly Business Reviews and identify opportunities to drive solutions to blockers Enable New Business Models and Drive Process Improvements:Sponsor and be responsible for new business models, including engaging across Operations, Corporate (Corp) and Field - ensuring the right constructs and selling motions to allowed being processedSupport new operations offerings as a service - i.e. development of market specific tailored programs to help grow the marketIdentify and implement process changes to increase agility and seller productivity Manage the intake process from field:Understand requirements, assessment, and build the business caseWork with Corp Operations to prioritize and deliverRepresent Voice of the Field back to Operations - Market insights, partner gaps and manage critical escalations Key performance indicators for Business Operations include: regulatory and statutory compliance; business enablement; scalable Cost Of Goods Sold (COGS); stakeholder experience satisfaction indexes.Other Embody our culture and values
ResponsibilitiesBe the Chief Operating Officer from Operations to Field:Understand area/subsidiary business & regional partner strategy & co-relate to Operations enablement components (segment plans, partner stratification, product growth, cloud, market conditions, etc.) through a tailored execution planDrive discussions in subsidiary Rhythm of the Business (RoB) on operational learnings, insights and expectations at an executive levelMonitor changing compliance and regulatory landscape to identify policy changes and gaps; drive policy adherenceRepresent Operations at the Executive Quarterly Business Reviews and identify opportunities to drive solutions to blockers Enable New Business Models and Drive Process Improvements:Sponsor and be responsible for new business models, including engaging across Operations, Corporate (Corp) and Field - ensuring the right constructs and selling motions to allowed being processedSupport new operations offerings as a service - i.e. development of market specific tailored programs to help grow the marketIdentify and implement process changes to increase agility and seller productivity Manage the intake process from field:Understand requirements, assessment, and build the business caseWork with Corp Operations to prioritize and deliverRepresent Voice of the Field back to Operations - Market insights, partner gaps and manage critical escalations Key performance indicators for Business Operations include: regulatory and statutory compliance; business enablement; scalable Cost Of Goods Sold (COGS); stakeholder experience satisfaction indexes.Other Embody our culture and values
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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